datascalehr deletes all client data from online systems 30 days after the contract ends. Completed reports are kept as long as each jurisdiction's audit rules require, and clients set field-level...
FAQs
Who owns the data we upload to datascalehr?
The client owns the data. The client is the data controller, and datascalehr acts as a data processor on the client's behalf. Client Data, including any version of the data transformed through the...
Who can access our data in datascalehr?
Only the client's own users, listed in the application's user management screens, can log in to the client's environment. datascalehr or Mendix staff can access raw data only at the data owner's...
Is our data shared with other datascalehr clients?
No. Each client has a separate database instance on Mendix Cloud (AWS, Germany and Ireland), and no data is shared between clients.
How does datascalehr manage encryption keys?
datascalehr stores encryption keys outside the database, at environment level. Key generation, storage, backup and restoration are fully automated, and no datascalehr staff member views or handles...
What encryption does datascalehr use?
The Mendix platform encrypts data at rest with AES-256 (disk and database) and data in transit with TLS 1.2 or higher. datascalehr adds field-level (column-level) encryption with AES-256-GCM and...
What is the client responsible for under GDPR when using datascalehr?
As data controller, the client decides which Personal Data to upload, for what purpose and on what lawful basis, and answers data subject requests, which datascalehr forwards to the client. The...
How does datascalehr handle GDPR data subject requests?
datascalehr supports every GDPR data subject right: access, rectification, erasure, restriction, objection and portability. When a data subject contacts datascalehr directly, datascalehr forwards...
What personal data does datascalehr process?
datascalehr processes the Personal Data that each client chooses to upload, typically worker, HR and payroll records. The client decides what Personal Data is processed, as the data controller, and...
Is datascalehr a data controller or a data processor under GDPR?
datascalehr is a data processor. The client is the data controller and decides the purposes and means of processing. datascalehr provides the technical and organizational measures that support the...
How do I move SAP ERP HCM payroll to the cloud?
Keep the existing payroll providers and remap the payroll data flows to the new cloud HR system with a context layer, instead of rebuilding every provider integration by hand. datascalehr maps SAP...
How do I connect the long tail of small countries to my HR system?
Connect small countries through the same context layer as large countries, so a 50-person operation does not need its own custom integration project. datascalehr reuses mapping patterns learned in...